FEES
Dear regular patients,
Dr Joshua Wan is available Monday to Thursday 9am to 5pm and will bulk bill all Medicare eligible patients.
We bulk bill only patients with a valid Australian Medicare Card. If you do not have a Medicare Card, private billing fees apply according to time and complexity of consult. The fee will be up to the discretion of the treating doctor. The fees are available at reception. Please kindly inform reception if you also have a Concession / Health Care / DVA Card.
Dr Raymond Wong will continue to bulk bill all regular patients however due to rising costs the first consultation of the calendar year for all regular patients will be privately billed.
Patients are considered ‘regular’ if they have attended the practice at least 3 times in the last 2 years.
Dr Raymond Wong will charge a gap bill to all new patients. However, children under the age of 16 who are new patients may be considered for bulk billing on weekdays.
This practice only bulk bills regular patients with Medicare cards. If you do not have a Medicare card, private billing fees apply.
THANK YOU FOR YOUR CONTINUED SUPPORT AND UNDERSTANDING!!
Telehealth/Phone consulations:
Available for patients who have seen the doctor once face to face in the last year.
Telephone consultations are capped at 20 minutes due to Medicare regulations.
Fees apply to Telehealth consultations who are not eligible for Medicare rebates and have not seen either Dr Raymond Wong or Dr Joshua Wan at least once face to face in the last year.
Private Billing Fees:
Consultation Consultation Time Private Billing Fee Medicare Rebates Out of pocket expense
Express Less than 6 minutes $40 $18.95 $21.05
Standard Less than 20 minutes $80 $41.40 $38.60
Long Less than 40 minutes $130 $80.10 $50.10
Extended Less than 1 hour $180 $118.00 $62.00
Complex* Over 1 hour $280 $191.20 $88.80
ALL forms and reports that cannot be billed under Medicare must be billed privately according to the consultation time PLUS GST.
*Complex consultations requiring over 1 hour are only available to patients who have registered our practice as their regular care team with MyMedicare. For more information, please visit: https://www.health.gov.au/our-work/mymedicare/patients
We also adopt a NO GAP FEE policy for overseas students who hold a valid Overseas Student Health Cover (OSHC).
Please be advised that NEW PATIENTS will be required to present their Medicare Card or Health Fund Card as well as a form of photo identification (eg. Driver’s Licence, Student Card) on arrival at their first visit.
For your convenience we provide EFTPOS/Credit Card facilities (Debit/Visa/MasterCard). Our practice welcomes patients with WorkCover issues, but the decision to take on cases is done on an individual basis. Please be aware some services are not covered under Medicare and may attract a private fee. These include services such as Medical Reports, certain Drivers Licensing Reports (including commercial licenses), Insurance Forms, Pre-employment Checks and Legal Reports. Your doctor will advise you of any fees prior to commencement.
Dear regular patients,
Dr Joshua Wan is available Monday to Thursday 9am to 5pm and will bulk bill all Medicare eligible patients.
We bulk bill only patients with a valid Australian Medicare Card. If you do not have a Medicare Card, private billing fees apply according to time and complexity of consult. The fee will be up to the discretion of the treating doctor. The fees are available at reception. Please kindly inform reception if you also have a Concession / Health Care / DVA Card.
Dr Raymond Wong will continue to bulk bill all regular patients however due to rising costs the first consultation of the calendar year for all regular patients will be privately billed.
Patients are considered ‘regular’ if they have attended the practice at least 3 times in the last 2 years.
Dr Raymond Wong will charge a gap bill to all new patients. However, children under the age of 16 who are new patients may be considered for bulk billing on weekdays.
This practice only bulk bills regular patients with Medicare cards. If you do not have a Medicare card, private billing fees apply.
THANK YOU FOR YOUR CONTINUED SUPPORT AND UNDERSTANDING!!
Telehealth/Phone consulations:
Available for patients who have seen the doctor once face to face in the last year.
Telephone consultations are capped at 20 minutes due to Medicare regulations.
Fees apply to Telehealth consultations who are not eligible for Medicare rebates and have not seen either Dr Raymond Wong or Dr Joshua Wan at least once face to face in the last year.
Private Billing Fees:
Consultation Consultation Time Private Billing Fee Medicare Rebates Out of pocket expense
Express Less than 6 minutes $40 $18.95 $21.05
Standard Less than 20 minutes $80 $41.40 $38.60
Long Less than 40 minutes $130 $80.10 $50.10
Extended Less than 1 hour $180 $118.00 $62.00
Complex* Over 1 hour $280 $191.20 $88.80
ALL forms and reports that cannot be billed under Medicare must be billed privately according to the consultation time PLUS GST.
*Complex consultations requiring over 1 hour are only available to patients who have registered our practice as their regular care team with MyMedicare. For more information, please visit: https://www.health.gov.au/our-work/mymedicare/patients
We also adopt a NO GAP FEE policy for overseas students who hold a valid Overseas Student Health Cover (OSHC).
Please be advised that NEW PATIENTS will be required to present their Medicare Card or Health Fund Card as well as a form of photo identification (eg. Driver’s Licence, Student Card) on arrival at their first visit.
For your convenience we provide EFTPOS/Credit Card facilities (Debit/Visa/MasterCard). Our practice welcomes patients with WorkCover issues, but the decision to take on cases is done on an individual basis. Please be aware some services are not covered under Medicare and may attract a private fee. These include services such as Medical Reports, certain Drivers Licensing Reports (including commercial licenses), Insurance Forms, Pre-employment Checks and Legal Reports. Your doctor will advise you of any fees prior to commencement.
CANCELLATION / NON ATTENDANCE POLICY
If you do not attend your appointment and no notice is given to reception at least 2 hours prior to the appointment time you will have a non-attendance marked in your file, and you will be charged a $40 fee and will no longer be able to book appointments until the fee is paid. Please see reception for further details, thank you for your understanding.
If you do not attend your appointment and no notice is given to reception at least 2 hours prior to the appointment time you will have a non-attendance marked in your file, and you will be charged a $40 fee and will no longer be able to book appointments until the fee is paid. Please see reception for further details, thank you for your understanding.
ARRIVAL
Please see the receptionist upon arrival with your Medicare Card, any Concession or DVA Card as well as a form of photo identification If you leave the waiting room before seeing the doctor please advise the receptionist both when leaving and when returning. If you are not in the waiting room when the doctor calls your name, the next patient will be seen. Please make sure your contact details and emergency contacts are up to date.
If we have asked you to bring you own vaccinations you will need to purchase them just before your appointment and present them immediately to our receptionist on arrival as they do not survive long outside of a temperature-regulated vaccine fridge.
Please see the receptionist upon arrival with your Medicare Card, any Concession or DVA Card as well as a form of photo identification If you leave the waiting room before seeing the doctor please advise the receptionist both when leaving and when returning. If you are not in the waiting room when the doctor calls your name, the next patient will be seen. Please make sure your contact details and emergency contacts are up to date.
If we have asked you to bring you own vaccinations you will need to purchase them just before your appointment and present them immediately to our receptionist on arrival as they do not survive long outside of a temperature-regulated vaccine fridge.